How to order

We value you as a customer, we want your shopping experience to be the best experience you can have, here below is the detailed information on how you can successfully order on our website, ForeverMommy.

 

We promise you 4 easy steps in shopping with us

Browse – choose what you want or need and add them to your shopping cart

Shop – once you are ready you proceed to fill out billing details and your account with us

Pay – choose from the many options that we offer, from Cash on Delivery, Credit cards to Bank deposit

Deliver – expect your products delivered into your doorstep

 

Paying is easier with our partnered third party payment processor DragonPay, it is easy safe and secure.

Please refer to the process below in how to pay with DragonPay

 

Credit Card – you will need to use DragonPay’s “PayPal” option for us to process your credit card. All major credit cards are accepted. You will be enrolled in PayPal after the transaction is done, PayPal signup is free and a secure way to pay with your credit cards in the internet.

Cash on Delivery – you can pay after the orders are delivered into your doorstep. Payment option is cash upon successful delivery of your orders.

Online Banking – pay using Online Banking using your own banks payment gateway, the transactions will be processed by DragonPay’s portal.

Over The Counter (OTC) – pay Over the Counter at the many accredited branches like LBC, Robinson’s Malls or affiliated banks and non-banks.

Banking Payments – pay using Offline Banking, Dragon Pay will send email instructions and you will pay through affiliated banks.

Globe GCash – Pay using GCash, for Globe subscribers

Other Payment Channel (Credit Card payment on PayPal) – If you have a credit card, you can pay it with DragonPay’s PayPal portal. It also accepts PayPal if you already are a PayPal user.

 

Sample Ordering Flow

Browse products that you like, you can do search, browse by brands, browse by categories and the website will help you pick the choices that you want.

First Browse through the website

First Browse through the website

 

If you are happy with your order, you can proceed to checkout

Add items to your cart

Add items to your cart

 

In case you decided to shop again and add items, you can do so and your previous choices will be placed in your cart as you do more shopping. The number of items reflects on the upper right hand of the website.

Continue shopping and browsing

Continue shopping and browsing

 

Adding and removing items on the cart is simple. Click on the X mark to remove.  Add items at any time.

Add items, delete items on your cart as needed

Add items, delete items on your cart as needed

 

Once in the checkout page, you can check the order summary of the items that you shop. From here you can add the items to add their quantity or remove altogether that item list.

Finalize your order and review

Finalize your order and review

 

After you checked everything, you can now proceed to billing. From here you can do guest checkout if you are new to the website, or sign in when you have signed up from before.

You are ready to put in your billing

You are ready to put in your billing

 

The next page you will have to put in your details and billing address. This is where you will receive your orders from us. Always verify and check if you are putting in the right information.

Fill out your details

Fill out your details

 

The shipping details will display on the next page. This is where you will be billed with shipping and you will know the total amount you are expected to pay.

Know your total amount to pay

Know your total amount to pay

 

Choose your payment option. You can pick at any of the different payment methods that we support.

Choosing your preferred payment options

Choosing your preferred payment options

 

For Credit cards payment, you can choose PayPal as the gateway option.

We are accepting credit cards

We are accepting credit cards

 

After each option you pick, you will be taken to the actual gateway of the company that is processing your payment, for this option you choose PayPal as the credit card processor. The transaction will be successful once your payment process is completed by your chosen processor.

Process your payment to the option you pick

Process your payment to the option you pick

 

You will then be redirected back to the ForeverMommy website and received confirmation that your payment went through. Emails will also be sent to the email address you filled up earlier and you will be prompt to add your details to create a ForeverMommy account to be used for future purchases and record your shopping activities with the website. Be sure to always check your spam folders for emails coming from ForeverMommy.com and marked them as not spam.

Get the receipt and wait for your order

Get the receipt and wait for your order

 

Overview of online transactions

All online transactions generally follow the same pattern.

  1. Customer surfs an online store
  2. Customer clicks on items that he wants
  3. Item is placed in an online shopping cart
  4. Customer goes to Checkout
  5. Customer is presented with several payment options
  6. Customer clicks on the payment option he prefers
  7. Payment processing is performed
  8. Online shopping is completed

Where the shopping experience generally vary is in step #7. Different payment options have different process flows.

Credit card payments are usually more straightforward – you enter your card details; click a button to confirm; and it’s done. Most of the time, the customer does not have to leave the store’s Checkout page.

With most other payment options (ex. DragonPay, PayPal, BancNet), however, the customer’s browser is first redirected to the secure website of the payment processor. From there, he is asked to enter his credentials (ex. DragonPay, PayPal account id and password, BancNet ATM card number and PIN).

When all information is entered correctly and 6 the transaction is confirmed, the customer’s browser is redirected back to the online store (step #8) where the shopping is completed.

 

 

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